Problems with WebTV

Some WebTV users are having problems accessing the site. People make a move in a game but are then shown a blank page or are returned to the beginning of the game.

This is a bug in the WebTV system and the people who run All Mixed Up can't fix it. The only solution seems to be to reset the WebTV box.

How to Reset WebTV

With the box turned off hit the menu/options button on the keyboard 3 times. Then enter the code 32768.

All lights should flash momentarily (watch closely you may miss the flash) at the same time. There are 1 green, 2 red and 1 yellow light which will flash for less than a second.

You should also erase your cookies.

Complain to WebTV

WebTV tech support (MSN) can be reached at 1-800-469-3288 Monday-to-Friday 6-10 pm PST and Saturday-Sunday 6-9 pm PST.

For support for MSN TV 2 Internet & Media Player call 1-866-GO-MSNTV (1-866-466-7688)